Terms of Service
Last updated: September 2026
Using our service
These terms govern bookings made through the Sheeeda Launderette & Cleaning Services website for laundry, domestic cleaning, Airbnb turnover and end-of-tenancy cleaning across Greater Manchester. By placing a booking you accept these terms. You agree to provide accurate contact and address details and to grant safe, lawful access to the property or items to be cleaned.
Bookings and pricing
Fixed-price packages are charged at the rate shown at the time of booking. Custom-quote requests (for example, larger homes, linen hire or specialist items) are confirmed in writing before work begins. Delivery fees, where applicable, are calculated from your postcode and shown in your live total before you confirm. We reserve the right to decline or re-quote a booking where details provided are materially inaccurate.
Payment
Online payments are processed securely by our payment provider. Payment is taken at the point of booking for fixed-price services unless agreed otherwise. For quoted services, an invoice may be issued and payment terms will be stated on the invoice. Overdue balances may incur reminder charges.
Cancellations and changes
You can cancel or reschedule a booking free of charge up to 24 hours before the agreed slot. Cancellations within 24 hours may be charged at the full booking value. To cancel or change a booking, contact us as soon as possible through our Contact page.
Our responsibilities
We carry out services with reasonable care and skill, using suitably trained team members. We are not liable for pre-existing damage, wear, or items left in garments or properties, nor for issues caused by inaccurate access information you provide. Our liability for any single booking is limited to the amount paid for that booking.
Your responsibilities
You must ensure pets are secured, valuables put away, and that access details are correct. For turnovers and property cleans, please ensure the property is safe to enter. You are responsible for declaring any condition that may affect the service (for example, heavy soiling or fragile fabrics).
Contact
Questions about these terms? Reach us through our Contact page.